SEO

Online Reviews Matter

Businesses, especially local businesses are finally starting to realise how important having great online reviews from their customers helps not only gaining more customers but allows you to adapt to change to the following feedback. This can be vital for a business to develop and grow into a profitable.

There are many several reputation marketing software or tool options that you can use to track, manage and proactively try to get the reviews. 

Out of the following, I use trust pilot to help gain my reviews for the simple fact it's free and easy to use based of the budget, but there are other options if you wish to spend for a better and all-around experience but do not rely on it on its own. 

Additionally, if you use social media platforms, it allows you to monitor and get alerts anytime your brand mentioned. Whenever it's a positive or negative review be sure you respond to it, that will show other customers that you care what your customers think and allows them to read the reviews you've met too.

Mostly there are only two places you'll notice you take more focus on getting reviews which are Facebook's business page and google my business page. There are many more, but these are the big ones as many people turn to social media to see what their friends and family think about a business. So having a good review can help draw in prospective customers. Getting positive reviews on your Google My Business page is crucial because these reviews show up on google when someone searches for your business.

it's also important to understand that Google notes down high-quality, positive reviews from your customers will your business's visibility.

Claim And Optimize with Google My Business

Local SEO is becoming more critical than ever with creating SEO strategies for clients and customers that may be searching for your local business in different ways. Regional competition is heating up, and if you're not on top of your rankings, your competitors will be. 

Here is one of two top local SEO tactics that are vital to getting your business online and ranked higher.

Google My Business (GMB) is considered a directory and it's a big one it's worth covering on its own. It's highly valuable for a local business to claim their Google My Business and Bing places for your business page because why not. It's free and can give you incredible exposure if optimised enough to show up in Google's local three-pack.

To claim your Google My Business page, visit their website at https://www.google.com/business/.  There's a verification process that each business needs to go through where Google themselves will send you a postcard with a unique PIN for your business's physical location if you don't have a physical place like an office, using your home address is fine. You'll get your PIN and merely log in and enter the PIN to verify your business. 

Next with all other online directories requires a reliable description, telling people what you are offering as a business, categories, are you a hairdresser or a window cleaning service? Your business hours, are you open on Saturdays or even Sundays and what types of payments are accepted and so on. You'll want to make sure you upload your logo and photos of your business, products or services that you offer.

If it's possible, you can try and fully populate every relevant section with everything you have so that your listing is complete. If you're a service business and don't have a location for your customers or clients can visit. Don't worry; you can choose to hide your physical address as you're setting up your google my business listing.